THIRD PARTY MAINTENANCE

A comprehensive range of services to support your asset performance and optimisation

Businesses face increased pressure to evolve and constantly manage costs  while maintaining governance, security and technology upgrades. To do so, IT operations must proactively keep up with the pace of change.  Our services enable enterprise businesses to both reduce technology capital as well as operational costs in this complex business environment. In short, we help businesses effectively manage their Total Cost of Ownership (TCO) while focusing on their core competencies.

 

These MMMES (Multi-platform managed maintenance and engineering  services)  include:

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Data Centre Solutions

Data centre building and consulting
Consulting, planning and design, construction

Facility innovation and consulting

Engineering and design, computer hardware planning and architecture and space planning

Facility management
Data centre infrastructure and facilities

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Enterprise Hardware Solutions

Offering flexibility and the assurance of top brands

Architecture as well as rental and/or sale of new, pre-owned and hybrid hardware

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Disaster Recovery

Minimise financial or operational impact

 

Wherever disruption occurs in your business, this can be minimised through provision of state of the art data centre, network infrastructure, power systems, security systems as well as storage and backup. 

 

These reduce downtime and increase customer confidence when services are able to resume quickly post-disaster.

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 Consulting Services

Simplifying decision-making

 

Our cross-industry consulting services help organisations create a practical technology framework.

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Technical Support & Services

Extend the lifecycle of your proprietary systems
 

  •  Services: configuration management, change management, incident management, problem management and service desk

  • Service Desk 24x7

  • Customised process and tool deployment 

Benefits

  • comprehensive, one-stop maintenance solutions for multiple platforms with a single point of contact across different technologies (multi-vendor support)

  • providing operational alignment with a single SLA (Service Level Agreement)

  • Integrated and continuous system monitoring

  • consolidated problem, incident and asset management

  • comprehensive parts coverage

  • global on-site services support.

Reliable IT service management

  • relocating hardware to various locations

  • decommissioning and commissioning of hardware

  • provision of swing kits and dedicated spare parts / systems

  • on-site support for critical systems when required

  • Services, configuration management, incident management 

  • 24/7 Service Desk

  • customised process and tool deployment