The telecommunications industry is structurally challenged. The network service providers (NSPs) have endured an exponential increase in demand for data. We have seen telecom operators move into the traditional IT space providing a range of enterprise services that go well beyond the Network Terminating Point (NTP).
Several prominent telecom providers have actively acquired IT companies to bolster their capabilities and drive growth into these new markets. However, the enterprise market has largely been a foreign space to the telecom operators. Engaging business users, understanding industrial domains and dealing with the CIO and his team is a daunting task.
Getting things into perspective
In the realms of engineering be it switching, transmission or operational support systems, IT has become the driving force and has permeated every aspect of control and management. Yet IT as a function within the telecom organisation has remained largely peripheral.
How we can help
For over 15 years, Basis Bay has provided integration services to the telecom industry. We have helped our clients evolve their operations by:
- Consolidating systems
- Increasing the level of automation
- Simplifying the introduction of new services and technologies
We can help you reduce the number of systems and capitalize on your existing investments in order to reduce your OPEX and boost your business. We ensure you have an agile environment to stay relevant in this technology-driven era.
Convergence is driving architecture design around a common technology platform to support all systems including core network, front-end and back-end business support systems.
We develop strategies for service continuity across the entire Telecommunications landscape. We are focused not just on IT but Telecommunications Continuity entails the ability to strategically deploy telecommunications and related technologies to deal with potential as well as unforeseeable and extraordinary emergencies.
As Telecom operators move further into the space of Enterprise IT management we can provide a range of tools and specialist resources to augment your services including:
- Desk-side end-user support
- Service Desk Management
- Managed Maintenance of IT Assets
- Information Security