Continuing business growth along with the location of technology centres at different sites has made it mandatory for IT managers to efficiently manage IT infrastructure, technology centres and related operations. Organisations are now battling shrinking budgets to manage their many technology centres located at different parts of the world. As such, many are now moving into Remote Infrastructure Management (RIM) concept.
With the rising increase of complex technology products and services, organisations are now looking into options to minimise costs while exceeding service levels to business users. As such, many are now considering the option of Remote Infrastructure Management (RIM).
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Basis Bay provides a 24 by 7 support to organisations through its state-of-the-art offshore delivery centre based in Cyberjaya, Malaysia, by utilizing a wide range of tools to automate and facilitate infrastructure management.
Our RIM solution ranges from midrange to mainframe servers, application software, network and security devices, desktops and helpdesk support services..
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• Centralised management of multiple locations. • Comprehensive reporting modules. • Reduced TCO & proven ROI on IT investments. • Proactive problem identification. |
