With extensive experience in the refurbishment market, e-Basis Bay is appointed the Premier Distributor of Cisco refurbished equipment in Malaysia. Cisco Certified Refurbished Equipment is backed by the same warranty, maintenance and support options as brand new product.
 

Benefits

  • Peace-of-mind: All products are remanufactured, tested and certified to “like-new” condition with Cisco specifications.

  • Low risk: Cisco provides same-as-new warranty with hardware and software support through Cisco Technical Assistance Centre (TAC).

  • Optimum performance: Hardware and software upgrades ensure maximum network compatibility performance and future scalability.

  • Smart Value: Financial viable network solution for companies on limited technology budget.

The Cisco Refurbished Process Key Steps

  • Inspection: Each unit is subjected to a thorough screening and physical inspection at every step of the process.
  • Upgrades: The serial number of each unit is checked against the Cisco database to determine if Engineering Change Orders (ECOs) apply. Software and hardware upgrades are performed in compliance with ECOs.
  • Restoration of default configuration: Previous configuration and owner information is removed and the unit is returned to its default settings. Previous owner information recorded on Cisco databases is also erased.
  • Testing: A comprehensive set of diagnostic, functional, and network traffic system tests are performed. Burn-in and/or thermal cycling tests are performed to help ensure quality.
  • Repair: Units failing any inspection and testing are repaired to Cisco factory specifications, with the faulty components and boards replaced as applicable. The units are then subjected again to functional, network traffic system, burn-in and thermal cycling tests as applicable.
  • Software: A fully licensed and current shippable release of the software is installed to help ensure maximum performance and network compatibility.
  • Cleaning: Each unit is cleaned and detailed. Old labels are removed and new labels applied. New fasteners and panels are installed as appropriate. Casings are cleaned, touched up, or repainted as applicable.
  • Packaging: Units are carefully wrapped, placed in a new protective shipping box, and sealed in preparation for delivery.